PRIVACY POLICY
Effective January 1st, 2007
EMPIRE GX / www.empiregx.com ("EmpireGX.com")
values its customers and respects their privacy. We collect customer
information in an effort to improve your shopping experience and to
communicate with you about our products, services, contests, and promotions.
EmpireGX.com recognizes that it must maintain and use customer information
responsibly. We do not sell or rent the information you provide to us
to third parties. However, we do share your information with third parties
under certain circumstances as detailed below.
This policy describes the personal information we
collect about you, why we collect it, how we use it and when we share
it with third parties. Our policy also describes the choices you can
make about how we collect and use your information. If you have any
questions about our privacy policy, please contact EmpireGX.com customer
service via phone, email or write us at:
EMPIRE GX / www.EmpireGX.com
Attn: Customer Service
2611 FM 1960 W Building F Suite 203
Houston, TX 77068
info@empiregx.com
281.537.9599
If our information practices change in the future,
we will let you know by posting the policy changes on our Web site or
by communicating directly with you. We will notify you of any such change
before we use your information in a manner not previously disclosed
in our privacy policy. You will have the opportunity at that time to
opt out of any new use of your information.
WHAT WE COLLECT
We collect information (such as your name, email address, mailing address,
and phone and credit card numbers) that you provide when you place an
order, save your information with us or participate in a contest, promotion
or survey. We also maintain a record of your product interests and your
purchases online and in our stores. We may acquire customer names, email
addresses and mailing addresses for select mailings from third parties.
HOW WE USE YOUR INFORMATION
When you make an online purchase from EmpireGX.com, we use your information
to process your order. We will also send you emails to confirm your
order, and we may need to contact you via phone, postal mail or email
if we have other questions regarding your order. In addition, you will
be automatically signed up to receive email updates about our products,
services, contests, and promotions.
When you save your information with EmpireGX.com,
you will also be automatically signed up to receive email updates. If
you participate in a contest or promotion (online or over the phone),
you may choose to receive email updates about our products, services,
contests, and promotions.
If at any time you would like us to remove you from
our email or postal mailing lists, feel free to contact EmpireGX.com
customer service at info@empiregx.com. Please be sure to include full
name and any other relevant information. If you have previously asked
to be removed from our email list, we will not sign you up for email
updates if you place an order over the Internet. Please note that it
may take from six to eight weeks to remove your from our list.
From time to time, we may also send you emails to
help us learn more about your shopping preferences. In addition, we
may use information about your product interests and purchases to help
us improve our site design and your shopping experience. If you make
a purchase online or over the phone, we may also send you notices about
our products, services, contests and promotions through postal mail.
To serve you better, we may combine information you
give us online and in our stores as well as information about your product
interests and purchases. In addition, we may combine information you
provide with demographic information that is publicly available. We
use this combined information to enhance and personalize your shopping
experience with us, and to communicate with you by email or postal mail
about our products, services, contests, and promotions that may be of
interest to you. If you do not want us to use your information as described
above, please contact EmpireGX.com customer service by emailing info@empiregx.com.
THIRD PARTY TRANSACTIONS
We contract with third parties to assist us in maintaining and managing
our customer information to fulfill promotions and to communicate with
our customers. We do not authorize any of those third parties to make
any other use of your information.
In addition, when we team up with another company
to offer or provide products, services, contests or promotions, we and
the other company may cross-reference our customer databases to identify
common customers. We and the other company may use that existing information
to identify future promotional opportunities and to fulfill promotional
or contractual obligations.
When we offer contests and promotions, or join with
other companies to do so, customers who choose to participate in those
contests and promotions may be asked to provide personal information
to participate. That information may then be used by us and any company
offering the contest or promotion to notify winners or to fulfill promotional
obligations.
If prior to participating in a contest or promotion,
you opted not to receive information from us, you may still receive
information from or about EmpireGX.com in connection with the contest
or promotion if you choose to participate in it. You may opt not to
participate in these contests or promotions if you do not want to receive
information about EmpireGX.com or share your information with us and
the other companies sponsoring those contests or promotions.
We also may share aggregate, non-personally identifiable
information about you (such as age, gender, and types of products purchased)
with our business partners to fulfill our contractual obligations. Except
as described above, we do not share, rent or sell any information we
collect online to any unaffiliated third party.
If at any time you would like us to remove you from
our email or postal mailing lists or if you do not want us to use your
information to enhance your shopping experience, feel free to contact
EmpireGX.com customer service via email at info@empiregx.com. Please
be sure to include your email address and full name.
REMOVING YOURSELF FROM MAILOUTS
We want to communicate with you only if you want to hear from us. If
you prefer not to receive information from us, either through email,
postal mail or by phone, please let us know by sending us an email at
info@empiregx.com.
Please note that such requests may take up to six
to eight weeks to become effective. In addition, if you ask us to remove
your name and address from our email or postal mailing lists, we will
maintain your name in a "do not mail" file to ensure that
we can honor your request. Please also note that when you make a purchase,
we will send you emails to confirm your order and may also need to contact
you via phone, postal mail or email if we have other questions regarding
your order.
CHILDREN'S PRIVACY
Like you, we at EmpireGX.com are concerned about the safety of children
when they use the Internet. Consistent with the Children's Online Privacy
Protection Act of 1998, we will never knowingly request personally identifiable
information from anyone under the age of 13 without prior verifiable
parental consent.
If we become aware that a subscriber is under the
age of 13 and has signed up without prior verifiable parental consent,
we will remove his or her personally identifiable information from our
files.
COOKIES
A cookie is a small data file that Web sites often store on your computer's
hard drive when you visit their sites. A cookie may contain information
(such as a unique user ID), that is used to track the pages of the sites
you've visited. We use cookies but do not store personally identifiable
information in your cookie.
We use cookies in order to improve your shopping experience.
When you visit EmpireGX.com, your cookie helps us keep track of your
order as you shop at our site. If you have saved your information with
us, your cookie allows us to recognize you when you return to our site
and provides you with access to your account information. If you saved
your information with or order from us, we also use cookies to monitor
and maintain information about your use of our site. If you have not
saved your information with or ordered from us, we may monitor and maintain
information about your use of our Web site in a manner that does not
identify you. In either case, this information helps us serve you better
by improving our site design, as well as our products, services, contests,
and promotions.
We also use cookies to track and maintain the identity
of the Web site you visited immediately prior to ours to further improve
our site design and to fulfill contracts with our business partners.
We do not otherwise track any information about your use of other Web
sites.
You can refuse cookies
by turning them off in your browser. If you turn off cookies, though,
we will not be able to track your order or enable you to make a purchase
from our site.